Archive for 2015

Soul of a New Machine?

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Tracy Kidder’s classic 1981 bestseller The Soul of a New Machine chronicles relentless work by teams of Data General engineers to design a next-generation mini-computer. How it all gets done isn’t necessarily pretty and looks just like hard work, buffeted by personalities, morale, ambition, deadlines, compromises. But the machine became a leader in its field and enabled the company to command a strong position in the then brand new era ...

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CustomerMatrix’s Guy Mounier On The Cognitive Intelligence Engine

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Last week, CustomerMatrix introduced the Cognitive Intelligence Engine for CRM, a platform designed to enable current CRM processes and systems to maximize the use of available data and knowledge. The platform learns from big data in real-time by using internal and external sources to link all customer information and interactions, read through all text to extract and enrich all knowledge. It then recommends best actions, called action alerts, while identifying upsell/cross-sell opportunities and risks, all in the context ...

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Cognitive Clouds for IBM Bluemix from Cognitive Scale

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CognitiveScale Cognitive Scale has launched what it says is the first standards-based, industry- and process-centric cognitive cloud that will run on the IBM Bluemix platform. Bluemix is a standards-based cloud platform for building, managing and running applications of all types. It is the third platform as a service running Cognitive Scale’s cognitive clouds, the others being Amazon Web Services and Google Cloud.

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Making Healthcare Cognitive

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Most professions rely on precise data to make decisions. Can you imagine erecting a building without numeric measurements, angles and detailed plans? Healthcare data is not as precise. In fact, the most valuable data is often unstructured notes recorded from patient and doctor visits or encounters. Correctly interpreting that type of data can be literally a matter of life or death. The ability to accurately interpret unstructured data is essential, especially ...

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